Clear Legal Context For Wallet And Access
Our Legal notice sets the terms for using the account area, handling identity details and recording wallet activity. You may be asked to complete phone verification before account access, and the details supplied must match the account information used for a DANA, OVO, GoPay or QRIS
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transaction. Bank transfer and virtual account records may also be retained so we can match a payment request to the correct account. Access depends on local law and may vary by Indonesian location or individual eligibility. Where local law permits, you can use the account route
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described here; where it does not, access may be unavailable. If a policy point is unclear, contact us through the support path connected to your account and include the relevant receipt, date and account detail.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.